Automotive Service Management ASM
One-year Graduate Certificate
Workload Level- Moderate
- 7 courses in the first semester
- 1 hour of study/assignments required for each hour in class
- 19 hours of class (38 hours/week commitment)
- It is expected that you will participate in out of class activities.
Holland Code: E (Enterprising)
What academic skills do I need to be successful in the program?
This list does not replace the admission requirements you must have for admission to the program. Please see the website for details.
Arts & Literacy Program requires a heavy reading load. This includes reading and comprehending various textbooks, technical manuals, case studies, etc.
Math and Science Program requires basic math skills required. No specific math courses.
Technology Basic computer skills required. This includes Microsoft Office, emails, and the internet to check the student portal for updates in the program.
What personal qualities should someone interested in this career have?
- Work well independently
- Work well in group projects
- Have excellent organizational and time management skills
- Enjoy working with computer and program tools
- Good analytical and problem-solving skills
- Ability to communicate ideas well in person and writing
Useful background experience for this program would be
Work experience or educational experience within the automotive field
What kind of work could I do when I graduate?
Parts Advisor, Service Advisor, Customer Relations Representative, Warranty Administrators, etc.
Places you may find yourself employed include …
Automotive Dealers, Truck and Coach Dealers, Agricultural Dealers, Heavy Equipment, and other industries.
Typical working conditions
There are various working conditions the graduates can be involved in. Typical conditions can be working indoors, with some physical labour.
Tasks a graduate may do in the workplace
- Assist customers with required automotive services, inspection, and repairs
- Providing estimates on services
- Resolve technical issues and questions for specific vehicles
- Managing team projects of automotive services
- Perform required diagnostics on vehicles to help problem solve any issues
Helpful links for further research into this Fanshawe College program and career opportunity
- Fanshawe’s library has prepared a subject guide for current students in this program. You may find the links and information provided very useful in learning more about this career.
Opportunities for further development or education
- Graduates of this program can apply for the Automotive Sales program, which begins in May 2022
The National Occupation Classification (NOC) system is used by the Canadian government to provide detailed information on careers. Click on the links below to learn more about careers associated with this Fanshawe College program. Please note: These codes are listed here for information purposes only. Fanshawe College does not guarantee graduates careers in these fields.
NOC Codes
The National Occupation Classification (NOC) system is used by the Canadian government to provide detailed information on careers. Visit the National Occupation Classification website and use the NOC codes below to learn more about careers associated with this Fanshawe College program. Please note: These codes are listed here for information purposes only. Fanshawe College does not guarantee graduates careers in these fields.
- NOC Code 7301 Contractors and supervisors, mechanic trades
The Canada Job Bank is an excellent resource for labour market information including wages, jobs available and career planning advice.
Career Outlook
Explore Fanshawe Career Coach to learn more about related careers, employment, job postings and current local data on wages.
Last Modified: November 22, 2022