Court Support Services COS

Holland Code: E (Enterprising)

What academic skills do I need to be successful in the program?

This list does not replace the admission requirements you must have for admission to the program. Please see website for details.

Arts & Literacy Undergraduate or equivalent courses in Business Studies or Business and Technological Communication would be beneficial.

Math and Science Undergraduate or equivalent courses in Math would be beneficial.

Technology Undergraduate or equivalent technology courses and/or practical experience in networking, programming logic and algorithms and project management would be beneficial.

PS: All foundational courses are designed to offer comprehensive knowledge (from ground up) for students coming from Business and IT backgrounds.

What personal qualities should someone interested in this career have?

• Ability to communicate well with people in
  person and in writing
• Ability to work independently as well as in teams
• Good organization and time management skills
• Good problem solving skills

Useful background experience for this program would be

• IT and/or business background
• Work or volunteer experience in related areas 

What kind of work could I do when I graduate?

Graduates of this program may go on to become a

Business Analyst (BA), Business System Analyst (BSA), Support Analyst, Data Scientist, Web / Mobile Developer, Scrum Master (PM), Mobile app developer, Network Administrator (CISCO), Cloud Architect (AWS, Azure, Google Cloud), System Engineer, Software Engineer, Project management (PM), IT Managers, Education and training

Places you may find yourself employed include

• Small-medium-large organizations
• Telecom Companies
• Banks and financial industry  (RBC, Scotiabank, BMO, TD, Credit Unions / small banks)
• Insurance Companies
• Mortgage Brokers
• Manufacturing companies
• Municipal, Provincial and Federal Government
• IT (and non-IT) Consulting Firms
• Start-ups
• Entrepreneurial opportunities
• Every company where IT presence is needed to help solve business problems.

Typical working conditions for this kind of work:

• Typical working conditions include, but are not limited to: office, remote work (telecommuting).

Tasks a graduate may do in the workplace

• Grads will be able to do a broad range of tasks in the workplace, including, but not limited to, the following:
• Confer with clients to identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions, and provide advice on information systems strategy, policy, management, security and service delivery.
• Confer with clients to identify and document requirements, assess physical and technical security risks to data, software and hardware, and develop policies, procedures and contingency plans to minimize the effects of security breaches.
• Develop and implement policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems.
• Conduct independent third-party reviews to assess quality assurance practices, software products and information systems.
• Collect and document user requirements
• Design and develop database architecture for information systems projects and data storage
• Design, construct, modify, integrate, implement and test data models and database management systems
• Operate database management systems to analyze data and perform data mining analysis as well Big Data and Data Science related tasks
• May lead, co-ordinate or supervise other workers in this group
• NOC Codes (https://noc.esdc.gc.ca/)
• The Working in Canada website (https://www.jobbank.gc.ca/home )is an excellent resource for labour market information (wages, jobs available). Go to the website, type in the NOC code from this program and your postal code to get detailed information.

Helpful links for further research into this Fanshawe College program and career opportunity

• Microsoft certifications
• AWS certifications
• Agile / Scrum/ Kanban / Lean
• Project management (PMP, CAPM, Agile)
• Fanshawe’s library has prepared a subject guide for current students in this program. You may find the links and information provided very useful in learning more about this career.

Opportunities for further development or education

• Graduates may be qualified to apply for Fanshawe College graduate certificates.
• Graduates have opportunities to transfer credits to a university degree program at Athabasca University, Western University, and Wilfrid University, Griffith University in Australia, and many other schools.

The National Occupation Classification (NOC) system is used by the Canadian government to provide detailed information on careers. Click on the links below to learn more about careers associated with this Fanshawe College program. Please note: These codes are listed here for information purposes only. Fanshawe College does not guarantee graduates careers in these fields.

Last Modified: June 4, 2024